A Review of Nationwide Pet Insurance (2024)

FAQs

How long do nationwide pet insurance claims take? ›

Please allow up to 30 days from the time we receive all required information such as invoices and medical records (if requested). Please note that some claims may take longer than 30 days, depending on their complexity.

Nationwide coverage options

Modular plans can pay 50% to 90% of expenses. Major Medical reimbursem*nt is based on your schedule of benefits. Coverage limits: There's a $10,000 annual coverage limit for Whole Pet plans. With a Modular plan, you can choose a $5,000 annual limit or no limit.

You can cancel anytime. The easiest way is to go to my.petinsurance.com. Your state may also have a Free Look Period (a.k.a. Right to Examine and Return a Policy) in which you would have a limited time to get your money back.

What is Reimbursem*nt? Reimbursem*nt is the amount a pet insurance company pays you for veterinary expenses. It is expressed as a percentage ranging from 60% to 100% depending on the plan you choose. The most popular pet insurance plans have a reimbursem*nt of 80% to 90% of your total vet bills.

Is Nationwide Good About Paying Claims? According to the J.D. Power 2022 U.S. Auto Claims Satisfaction Study, Nationwide received an overall customer satisfaction index rating of 868. This result is based on a 1,000-point scale.

Processing a pet insurance claim is usually straightforward and your payout should take between seven and 10 working days. If you'd like an estimated date for the payout, call your insurance provider. Depending on who you're with, you may be able to track your claim's progress online.

Lifetime policies

These policies cover your pet for their entire life, taking care of expenses for both illnesses and injuries. Although they are the most expensive option, they offer the highest level of protection, with coverage limits that reset annually upon policy renewal.

This is not included as standard with every policy but is very common with insurance for older pets. It is a contribution you will pay towards vet bills and is typically 10-20% depending on your policy.

We will pay for: 1) a veterinarian to humanely euthanize your pet, 2) cremation and burial expenses, and 3) the price you paid for your pet up to the maximum benefit of $1,000. If you did not pay for your pet or have no formal proof of how much you paid in the form of an original receipt, we will pay you $150.

Pet insurance companies typically divide their products into 3 main categories: accident-only, accident and illness, and wellness coverages. Each level offers specific services that are covered and excluded and will vary by price. Insurance policies are usually broken down by the type of pet being insured.

How long has nationwide pet insurance been around? ›

Yes, Nationwide has a grace period of 25 days for payments. During the grace period, policyholders can pay their past-due premium in order to avoid a lapse in coverage. If the grace period ends without the necessary payment being made, Nationwide will cancel the policy.

Most pet insurance plans reimburse only 70% to 90% of covered veterinary fees after the deductible, so you would have to spend more than $10,000 on your pet's care in a given year to reach the limit.

Pet Insurance Deductibles for Top Recommended Providers

Deductible options for pets under 10 years old range from $100 to $750. Pets over 10 years old can be covered with deductibles ranging from $500 to $1,500. Deductible options range from $0 to $1,000.

Your claim form will be sent to your vet to review and complete, so we won't have your claim straight away. Once your vet has completed the required information we will let you know that we have received your completed claim form. We pay 90% of claims within 5 working days once we receive the claim form from your vet.

If you paid cash into your account without an envelope using a Nationwide cash machine, the money should be added to your account immediately. If you paid cash into your account with an envelope using a Nationwide cash machine, the money should be added to your account the next working day.

Nationwide does not have a set time limit for filing claims and will consider a claim even if it is filed months or years after the incident occurred. However, Nationwide is more likely to deny a claim if the delay was unreasonable or if it compromised their ability to investigate.

Depending on your provider, you can use accident coverage as soon as 48 hours after signing up. Illness coverage usually has longer waiting periods, beginning at 14 days. However, even these short periods make it important to shop for insurance before your pet gets sick or hurt.