The map below depicts the most recent cities in the United States where Consolidated Communications users have reported problems and outages. If you are experiencing problems with Consolidated Communications, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Consolidated Communications users affected:
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Consolidated Communications is a broadband and business communications provider in the US. It provides data, internet, voice, managed and hosted, cloud and IT services to business customers and internet, TV, phone and home security services to residential customers.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 225 |
| New Orleans, LA | 37 |
| Dallas, TX | 26 |
| Boston, MA | 24 |
| Sacramento, CA | 21 |
| Conroe, TX | 13 |
| Chicago, IL | 13 |
| Katy, TX | 12 |
| Detroit, MI | 12 |
| Raleigh, NC | 11 |
| Brooklyn, NY | 11 |
| Hutto, TX | 11 |
| Providence, RI | 11 |
| New York City, NY | 10 |
| Montgomery, TX | 10 |
| Hammond, LA | 9 |
| Oakland, CA | 8 |
| Cambridge, MA | 8 |
| Manchester, NH | 7 |
| The Bronx, NY | 6 |
| Minneapolis, MN | 6 |
| San Jose, CA | 6 |
| Atlanta, GA | 6 |
| Lufkin, TX | 6 |
| Denver, CO | 5 |
| Elk Grove, CA | 5 |
| Orlando, FL | 5 |
| Nashua, NH | 5 |
| Spring, TX | 4 |
| Pearland, TX | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Consolidated Communications Issues Reports
Latest outage, problems and issue reports in social media:
Alwaysunbound (@AlwaysUnbound) reported @MyCCITweets another outtage in Searsmont, ME. Customer service was rude and gave no information. Any updates??
- Trixxtaa (@trixxtaa) reported
@MyCCITweets Internet service has been out 12 hours and still no answer (after multiple calls) to why it’s out or how long it will be. Was told a tech would call us and it’s after 8pm now. Came on for 5 minutes around 5:30pm.
- Allie (@Allieeezy) reported
@MyCCITweets hi, internet is down for us still after being told it would be back up this morning. Going on 72 hours down now. I run an internet based business and have been unable to get any work done with no internet and no warning about outages.
- @modgirl26 (@modgirl26) reported
@MyCCITweets why is there not an easily accessible phone number to speak with a rep ?i have decided to stay with my current provider & do not want your services at this time.tried a live chat, but the window stated it was taking a long time to load & may never load.
- Chris Weaver (@chrislweaver) reported
48 hours minimum until my ticket is even looked at is the worst service I’ve ever had @MyCCITweets. Going to start looking for another ISP. Can literally get another service installed before your support gets here.
- Dale Gribble from Maine (@SparkeyWilson) reported
Does anyone in New England have consolidated communications for internet? I need to switch off of Comcast. My bill was $60 two years ago when I moved in to my apt and since then it has doubled. I am all set with Comcast and their ****** prices and sh*ttier customer service
- Audrea (@AuddyGriggs) reported
@MyCCITweets I've been down since last night! Talked with two people now told me I would get a call to fix? 3pm still no call? Is Olathe KS out?
- God (@Mysoulhunter) reported
@CCIPartnerOne @Entrepreneur Consolidated Communications internet is down. On hold now for more than one hour.
- Odai (@heyodai2) reported
@MyCCITweets My internet is completely out, phone support says they can’t get anyone to come look at it for a week. Would it be possible to speak to someone about this? Not too happy right now.
- Adam ⚜️ (@slushtogo) reported
@MyCCITweets we have a cable line down.
- Trixxtaa (@trixxtaa) reported
@MyCCITweets 24 hours now and Internet service is still out with no answers. What’s going on??! Searsmont, Maine
- Audrea (@AuddyGriggs) reported
@MyCCITweets are we supposed to be down for hours now?
- Brenner Holland (@BrennerHolland) reported
@MyCCITweets why is our cable down in south Overland Park, Kansas - was hoping to catch Chiefs game 2nd half but that is not happening. Thanks.
- Gratefully Deadicated (@WickedGreenMom) reported
@1liners @SteveCollinsSJ Got consolidated communications up here. My place in the mid coast is on the "classic" plan. I literally have to call a different number to get help! It was so spotty we now also have red zone. We get ok service 75% of the time.
- CapeCodGirlinME (@CapeCodGirlinME) reported
@MyCCITweets 4 days ago you worked in the pole across from my house. You caused me to lose my landline. 4 days later still waiting for the issue to be addressed. I have a medically compromised person in my house. All I get is the run-around. I need my landline.
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