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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,068 ratings
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Problems in the last 24 hours in East Hartford, Connecticut
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in East Hartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near East Hartford, Hartford County, Connecticut
The most recent Comcast Xfinity outage reports came from the following cities:West Hartford, Hartford, Bolton, Glastonbury, South Glastonbury, New Britain, Manchester, Wethersfield, Windsor, Vernon, East Windsor, Newington, Simsbury, Berlin and Bloomfield.
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| City | Problem Type | Report Time |
|---|---|---|
 West Hartford | Internet | |
| Hartford | Internet | |
| Hartford | Internet | |
| Hartford | Wi-fi | |
| Bolton | ||
| Glastonbury | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near East Hartford, Connecticut
Latest outage, problems and issue reports in East Hartford and nearby locations:
- Dave P. (@AwesomeDave1337) reported fromNew Britain, Connecticut
@comcast @comcastcares how do I report an issue with a low hanging wire. We have no power since Tuesday night and crews are here. I’m worried they may hit the line as they drive through.
- barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut
@Xfinity Looking for information on a credit for the power outage
- Dave Snyder (@therealDSnydes) reported fromRocky Hill, Connecticut
Me: Comcast is the evil empire and nothing could possibly compare to their terrible service. *Moves to Connecticut*#Coxcable: "Hold my Beer"
- barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut
@Xfinity how would go about getting a credit on my account due to service during the storm
- Lou Will 🇯🇲 (@__Mck_Jr) reported fromHartford, Connecticut
$640 to xfinity cuz I ain’t pay **** during this Covid ****. Everyday I say I’m cutting my cable cuz I only watch 3 channels
- Robert J Slamon (@rslamon) reported fromHartford, Connecticut
@ATT I want to get HBO Max but I'm a kind of bummed that it wont be carried on Comcast or Amazon.If that happens I'll cancel all my other channels and make HBOMax my only service.
- xlicia (@xlicia) reported fromAvon Park South, Connecticut
@mostvaluableEM @Xfinity We had a bad storm a week ago and they promise to repair our cable every day but never show.
- Brady Laubscher (@BradyLaubscher) reported fromSimsbury Center, Connecticut
@comcast can I get my cable back please ?!?!! Or a big credit on my account for the last week of no service after the storm.
- yung vegan (@_demayonnaise) reported fromHartford, Connecticut
i just disassembled my entire internet router for 20 minutes and honestly might’ve broken a part of it only to log onto xfinity and see there’s a reported outage in my area lmfaoooncjfskkssk i really thought i was doing something !
- samantha (@ssamrezz) reported fromWest Hartford, Connecticut
Glad that we have power still but not having internet ******* blows. @Xfinity HELP.
- Click Link For New Music†✞† (@VirusFiles_) reported fromHartford, Connecticut
dude can someone let me borrow their xfinity wifi password all the way in connecticut cause tmobile is ****
- 🇨🇺SOY CUBANA 🇨🇺 (@SexySaida) reported fromEast Hartford, Connecticut
@comcast plz help me connect to my laptop
- Dave P. (@AwesomeDave1337) reported fromNew Britain, Connecticut
@comcastcares @comcast just got off the phone with a Comcast rep. No help at all. Will someone that is competent please reach out to me. Maybe someone not reading a script. Was asked how I’m doing. Answered honestly that I was not good. Was told they are happy to hear that.
- Ashley W (@ashleyweidner) reported fromEllington, Connecticut
@Xfinity your customer service is soooo difficult to contact. I have tried twice to get a new account and was just disconnected again. Can someone PLEASE help me?
- Jose Cabrera-Baez (@JoseCabreraBaez) reported fromHartford, Connecticut
For you jerks at Comcast that treat your customers like crap and disrespect them at every corner, I hope one of you useless ******** in the chat dept reads this tweet. You might not know yet but, you are going to join the ranks of the unemployed very soon because you don’t care.
- Tracy Mitchell (@TracyMitchell7) reported fromWindsor, Connecticut
Monday morning #xfinity internet not working again. #damnit #garbage
- Shawn McFarland (@McFarland_Shawn) reported fromBloomfield, Connecticut
XFinity please give me my WiFi back. I promise I’ll never send a dumb tweet again. I don’t want to keep having to drive 10 minutes from my house just to send a text.
- Marilyn Haney (@mhaney1017) reported fromMarlborough, Connecticut
@NBCConnecticut —all this talk about Eversource’s response, no one is mentioning that Xfinity hasn’t restored service nor have they been seen anywhere. My power is restored but my cable/internet is not-I feel like they shut it off during power outage. #fixmycable !!
- Seshu (@PicSeshu) reported fromAvon Park South, Connecticut
@comcastcares Just sent the DM. Easier to get things done on Twitter than on your phone support system.
- barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut
@comcastcares hi. Would I be able to get a credit for the outage?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Web Designer & Manyyyy Other Tings (@TheUnderGoatTLV) reported
@Xfinity @comcastcares Y’all didn’t fix the problem and I’m sure you won’t from these here tweets since it’s been almost weekly. Y’all suck ***
- Lisa D Canamore 🍀 (@canagirl95) reported
@Neraka51279973 @comcastcares @Xfinity It's so frustrating!!! It's the only internet option where I live so I'm stuck with them, crappy service & all...
- Uncle Rick (@Korto28) reported
@Xfinity for a internet company your system should work better. It’s trash. It’s told me it would connect me an agent but never does. Just provides the same worthless answers any computerized system does. Fix your system.
- 𝒦𝒢 𝒞𝒶𝓁𝒾🖤 (@CaliQueen916_) reported
@Xfinity No more issues on my end, but yes I was in the area of an outage for about 2 hours. Again there was no warning or anything
- sentences424 (@sentences424) reported
Comcast is my house again why but depressing thoughts of **** today gg finally try to die a reddit for falling rocks lol
- Sharon Walker -1 of 81 Million Great Americans (@SharonWalkLoud) reported
****SCAM ALERT*****Received a call offering reduced bill for Xfinity. After 20 minutes on phone he gave me a confirmation code to call billing and I was directed to purchase E Bay credit cards with $360 loaded to prepay first 3 months and an 888 # to call to start service.
- DriveWithCompassion (@DWCompassion) reported
@Xfinity @comcastcares My suggestion would be stop focusing on expanding and start focusing on customer support. Making a huge move into mobile while customer support for cable and internet is very poor, is a recipe for disaster regarding your customers. Thank you for getting back to me.
- Allen Robinson Stan Account Els 20/3 ™️ (@els20_3) reported
@KingThelonious @Xfinity One day I just called these guys instead g @ATT and never had that issue again
- Dani🌹 (@Dani_Sayss) reported
Xfinity has been giving me the worst experience while trying to transfer my services.
- WideShoes (@ShoesWide) reported
@Xfinity When I call to have my wifi reset, I don't lose an internet connection... And my wifi issues continue. What do I do if the signal does not reset the modem?
